The context
Fongas required an internal mobile application to streamline transport scheduling, shuttle bookings, order processing, and payment tracking for employees, distributors, gatekeepers, and administrators.
The opportunity
Design an intuitive mobile experience that simplifies operational workflows, improves coordination between organizational roles, and provides convenient access to booking information, payment receipts, and order status updates.
The challenge
The interface needed to accommodate multiple user roles with distinct permissions and responsibilities while ensuring intuitive navigation, clear booking statuses, accessible payment tracking, and a consistent user experience across complex operational workflows.
