Privacy Policy

Inara Technologies is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through www.inara.pk (the "Website"), including information submitted through our contact forms, recruitment activities, and other interactions with the Website. As an engineering-led technology company serving enterprise and public-sector organizations, we recognise that protecting information is fundamental to building trust. We are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection and privacy laws. This Privacy Policy applies to all visitors, customers, prospective customers, business partners, job applicants, and other individuals who interact with our Website, regardless of their geographic location. By using this Website, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to personal information collected through the Inara Website, including when you:

• Visit or browse our Website.
• Contact us through online enquiry forms or email.
• Request information about our services, products, or solutions.
• Download publicly available resources from our Website.
• Apply for employment opportunities with Inara.
• Communicate with us regarding business opportunities or partnerships.

This Privacy Policy does not apply to:

• Third-party websites that may be linked from our Website.
• Products, services, or platforms operated by third parties.
• Information processed on behalf of customers under separate contractual agreements.

Where our services are provided under customer-specific agreements, the collection and processing of information will be governed by the applicable contractual terms and any associated privacy obligations.

Inara Technologies ("Inara", "we", "our", or "us") is a Pakistan-based technology company specialising in enterprise infrastructure, cybersecurity, cloud platforms, networking, software engineering, managed services, and digital transformation solutions. For the purposes of applicable data protection laws, Inara is responsible for determining how personal information collected through this Website is processed, except where we process information on behalf of customers under separate contractual arrangements.

• Inara Technologies
• Website: https://www.inara.pk
• Email: support@inara.pk
• General Enquiries: info@inara.pk
• Head Office: Islamabad, Pakistan

Where required by applicable law, we will respond to privacy-related requests within the timeframes prescribed by the relevant legislation.

The categories of personal information we collect depend on how you interact with our Website and the services you request. We collect only the information that is reasonably necessary for legitimate business purposes and the operation of our Website.

Information You Provide

You may choose to provide personal information when you:

• Contact us through our Website.
• Request information about our services or solutions.
• Communicate with us by email.
• Submit an enquiry regarding products, partnerships, or business opportunities.
• Apply for employment through our Careers page.

Depending on your interaction with us, this information may include:

• Full name
• Business email address
• Telephone number
• Company or organisation
• Job title
• Country or region
• Information contained within your enquiry or correspondence
• Curriculum vitae (CV), resume, employment history, qualifications, and other recruitment-related information where you apply for a position with Inara.

Certain information may be required for us to respond to your enquiry or process your application. However, certain services or enquiries may not be fulfilled if the required information is not provided.

Information Collected Automatically

When you access or browse our Website, certain technical information may be collected automatically to support the security, operation, and performance of the Website.

This information may include:

• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Date and time of access
• Pages viewed
• Navigation paths within the Website
• Referring website or source
• Approximate geographic location derived from your IP address
• Website performance and diagnostic information

This information is generally collected in an aggregated or statistical form and is used to improve the performance, usability, and security of our Website. To help us understand how visitors use our Website and improve its performance, we use analytics services such as Google Analytics and Open Limited Analytics. These services collect technical and usage information in accordance with their own privacy practices. The information is used to analyse Website performance, identify areas for improvement, and support the secure operation of our Website.

Recruitment Information

Where you submit an application through our Careers section, we may collect additional information relevant to assessing your suitability for employment.

This may include:

• Employment history
• Educational background
• Professional qualifications
• Skills and certifications
• References, where voluntarily provided
• Other information included in your application documents

Recruitment information is processed solely for recruitment, talent acquisition, and related administrative purposes.

Information We Do Not Intentionally Collect

Our Website is intended for business users and enterprise customers.

We do not intentionally collect:

• Sensitive personal information unless voluntarily provided as part of a recruitment application or business enquiry.
• Financial or payment information through the Website.
• User account credentials, as the Website does not provide customer account registration or login functionality.
• Personal information from children.

Where we become aware that personal information has been submitted inadvertently in circumstances where it should not have been collected, we will take appropriate steps to remove or securely manage that information in accordance with applicable legal requirements.

We process personal information only where it is necessary to operate our Website, respond to enquiries, provide information about our services, support recruitment activities, protect our systems, and fulfil our legitimate business and legal obligations. Depending on how you interact with our Website, we may use personal information for the following purposes.

Responding to Enquiries

We use the information you provide to:

• Respond to requests for information.
• Arrange meetings, consultations, or demonstrations.
• Communicate regarding our services, products, industries, and solutions.
• Respond to technical, commercial, or partnership enquiries.

We do not send unsolicited marketing communications where consent is required by applicable law.

Recruitment Activities

Where you apply for employment with Inara, we use your information to:

• Assess your application.
• Communicate regarding recruitment opportunities.
• Arrange interviews and recruitment-related activities.
• Evaluate your suitability for current or future employment opportunities.
• Comply with applicable employment and legal obligations.

Submission of a recruitment application does not guarantee employment or consideration for any specific position.

Website Operations and Improvement

We use technical and usage information to:

• Operate and maintain the Website.
• Improve website performance and usability.
• Diagnose technical issues.
• Monitor website availability.
• Analyse visitor interactions and trends.
• Improve the relevance and quality of our content and services.

Where analytics technologies are used, they are intended to support operational insights and website improvement rather than individual profiling.

Security and Fraud Prevention

We may process information to:

• Protect the Website against unauthorised access or malicious activity.
• Detect, investigate, and prevent security incidents.
• Maintain the integrity and security of our systems and infrastructure.
• Support incident response and business continuity activities.

Legal and Regulatory Compliance

We may process personal information where required to comply with applicable laws, regulations, legal proceedings, or lawful requests from public authorities.

Where applicable data protection laws require a legal basis for processing personal information, including the UK General Data Protection Regulation ("UK GDPR") and the European Union General Data Protection Regulation ("EU GDPR"), Inara processes personal information on one or more of the following grounds:

Performance of a Contract

We may process personal information where it is necessary to take steps at your request prior to entering into a contract or to perform our contractual obligations. Examples include responding to requests for proposals, arranging consultations, or discussing potential business engagements.

Legitimate Business Interests

We process personal information where it is necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms.

Our legitimate interests include:

• Responding to enquiries and business requests.
• Operating and improving our Website.
• Protecting the security of our systems and infrastructure.
• Recruiting and assessing prospective employees.
• Managing business relationships.
• Preventing fraud and unauthorised access.
• Analysing website performance and usage trends.

Legal Obligations

We may process personal information where necessary to comply with applicable laws, regulations, court orders, governmental requests, or other legal obligations.

Inara does not sell or rent personal information to third parties. We may disclose personal information only where necessary to operate our business, provide our Website and services, comply with legal obligations, or protect our legitimate business interests. Where personal information is shared with third parties, we take reasonable steps to ensure that such information is processed in a manner consistent with applicable legal requirements and appropriate confidentiality obligations. We may share personal information in the following circumstances.

Service Providers

We engage carefully selected third-party service providers to support the operation of our Website and business activities.

Depending on the services provided, these organisations may process personal information on our behalf in connection with:

• Website hosting and infrastructure
• Business email and communications
• Website analytics and performance monitoring
• Recruitment and talent acquisition activities
• Information technology support
• Security monitoring and incident response

These providers are authorised to process personal information only to the extent necessary to perform services on our behalf and are expected to protect the information in accordance with applicable contractual and legal obligations.

Internal Business Operations

Where you contact Inara regarding our services, solutions, partnerships, or business opportunities, personal information may be shared internally with authorised employees or departments responsible for responding to your enquiry. Access to such information is limited to personnel who require it for legitimate business purposes.

Legal and Regulatory Requirements

Inara may disclose personal information where required to comply with applicable laws, regulations, court orders, governmental requests, or other lawful processes.

We may also disclose personal information where reasonably necessary to:

• comply with legal or regulatory obligations;
• protect the rights, property, or safety of Inara, our customers, employees, partners, or Website users;
• investigate, prevent, or respond to suspected fraud, security incidents, or unlawful activity; or
• establish, exercise, or defend legal claims.

Business Transactions

If Inara is involved in a merger, acquisition, corporate restructuring, investment transaction, or sale of all or part of its business or assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate confidentiality obligations.

We Do Not Sell Personal Information

Inara does not sell personal information for monetary consideration. We do not disclose personal information to third parties for their own independent marketing purposes without an appropriate legal basis or, where required, your consent.

Inara retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries, managing recruitment activities, meeting legal obligations, resolving disputes, and protecting our legitimate business interests. The length of time information is retained depends on the nature of the information and the purpose for which it was collected.

For example:

• Business enquiries and correspondence may be retained within our business email systems to support ongoing communications and maintain an accurate record of interactions.
• Recruitment information, including applications and supporting documents submitted through our Careers section, may be retained within our recruitment systems for the duration of the recruitment process and, where appropriate, for future employment opportunities or to comply with applicable legal obligations.
• Technical and operational information may be retained for security, diagnostic, and Website administration purposes.

When personal information is no longer required for the purposes for which it was collected, Inara will take reasonable steps to securely delete, anonymise, or otherwise dispose of the information in accordance with its internal business practices and applicable legal requirements.

Information security forms an integral part of Inara's operational practices. We apply administrative, technical, and organisational controls designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Our security approach includes, where appropriate:

• Access controls designed to limit access to authorised personnel.
• Secure management of business systems and information.
• Monitoring and protection of systems supporting our Website and business operations.
• Processes to identify, manage, and respond to security risks and incidents.

While we take reasonable steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through or stored on our Website. Individuals are encouraged to exercise appropriate care when submitting personal information over the internet.

Our Website may contain links to third-party websites, applications, or services that are provided for your convenience or additional information. These third-party websites operate independently of Inara and maintain their own privacy policies and terms of use. Inara is not responsible for the privacy practices, content, or security of any third-party website or service. We encourage you to review the privacy policies of any third-party websites you choose to visit before providing them with your personal information.

Inara may update this Privacy Policy from time to time to reflect changes in our business operations, legal or regulatory requirements, or the way we process personal information. The updated version will be published on this page together with the revised Last Updated date. Any changes become effective upon publication unless otherwise stated. We encourage visitors to review this Privacy Policy periodically to remain informed about how personal information is collected, used, and protected.